VoltWay SMS Terms

What messages you may receive

• Booking confirmations for your trip request or reservation
• Ride status and ETA updates (pickup timing, driver arrival, airport pickup notes)
• Receipts and payment confirmations
• Replies to texts you send us first (for example a quote question, or the keywords BOOK, RATES, AIRPORT, HELP, or HUMAN)

Message frequency varies with your requests and trips (typically a few messages per trip). We do not send marketing or promotional texts from this program.

How to opt in

• Booking form: on the booking form at voltwayllc.com, check the unchecked-by-default box next to your mobile number agreeing to receive VoltWay ride texts.
• Customer portal: on your profile, check the box next to your phone number.
• Text us first: text our text line (571) 368-6582. We will reply to your conversation and confirm the program details, including HELP and STOP.

SMS confirmations are sent only after you opt in. If you do not check the box, you will not receive text confirmations (you will still receive email confirmations and can call us anytime).

Consent is not a condition of purchase

Agreeing to receive texts is optional. You can request a quote, book, and pay for a VoltWay ride without opting in to SMS.

Message and data rates

Message and data rates may apply. Carrier fees are billed by your wireless provider. VoltWay ride pricing is separate: $85/hour with a 2-hour minimum ($170).

STOP and HELP

• Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) at any time to cancel. You will get one confirmation text and then no more messages from this program. Reply START to opt back in.
• Reply HELP for help, or contact us at bookings@voltwayllc.com or call (703) 906-4951.
• Text line: VoltWay texts come from (571) 368-6582 (text line). To call us, use (703) 906-4951.

Carriers and availability

Supported U.S. carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device and is not guaranteed. Important trip information may also be given by phone or email.

Your mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. We share mobile numbers only with service providers that help us deliver messages and run the service (for example our messaging provider), and only for that purpose. See our Privacy Policy and Terms & Conditions.